Banquet Captain

About the role

Banquet Captain – Fiorella’s Event Center Lead the Room. Own the Experience. Deliver What People Remember.

What You’ll Be Part Of

• Weddings & Celebrations – Milestone moments that deserve flawless execution
• Corporate & Private Events – High-touch experiences that reflect professionalism and polish
• A Dedicated Event Venue – A controlled, high-standard environment where every detail matters
• A team that believes hospitality is about how people feel, not just what they receive

What You’ll Do

• You are the on-site leader responsible for ensuring every event runs smoothly, seamlessly, and at the highest level.
• Own the Event – Lead setup, service, and breakdown within Fiorella’s Event Center
• Lead the Team – Direct, coach, and hold banquet staff accountable to high standards
• Deliver Elevated Hospitality – Create a polished, seamless, and memorable guest experience
• Cookinate Across Teams – Partner with Culinary and Sales to ensure alignment and execution
• Anticipate & Adapt – Solve problems in real time and stay ahead of the flow of the event
• Drive Excellence – Maintain organization, cleanliness, and consistency throughout the venue

Our Values in Action (HOPE)

• Humility – We lead with service and put the team first
• Optimism – We bring energy and solutions, even under pressure
• Passion – We take pride in every detail and every experience
• Engagement – We are present, accountable, and fully invested

Who You Are

• You thrive in fast-paced, high-energy environments
• You are a natural leader who can organize, direct, and motivate a team
• You stay calm, focused, and solutions-oriented under pressure
• You are detail-oriented and take pride in execution
• You communicate clearly and confidently with both team members and guests
• You take initiative and ownership—no waiting, just action

Experience

• 2+ years in hospitality, events, or full-service restaurant environments preferred
• Prior leadership or supervisory experience strongly preferred
• Experience in banquet, catering, or event center environments is a plus

Why This Role Stands Out

• You’re not traveling site-to-site, you’re leading high-level events in a dedicated Event Space
• Consistency in environment allows you to master execution and elevate standards
• Every event is different, bringing new energy, challenges, and wins
• You’ll build real leadership capability in a high-impact role

Benefits & Perks

• Competitive Pay
• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Leadership Development & Career Growth Opportunities
• Employee Dining Discounts

Physical Requirements

• Ability to remain on your feet for extended periods, including standing and walking throughout events
• Ability to lift, carry, push, and pull up to 50 pounds
• Ability to bend, reach, and move quickly in a fast-paced environment
• Ability to maintain energy, focus, and professionalism throughout long events