Banquet Captain

About the role

Join our Events & Food & Beverage team as a Banquet Captain and play a key role in delivering exceptional private events, weddings, and celebrations at one of the most stunning private clubs on the coast. This role is perfect for a hospitality professional who enjoys being hands-on, leading from the floor, and turning well-planned events into truly memorable experiences.

Responsibilities

• Oversee banquet service for private events, weddings, and special occasions
• Lead, coach, and support banquet staff during events, fostering a positive, professional team environment
• Ensure all rooms are set precisely according to the BEO (Banquet Event Order)
• Act as the liaison between Front of House and Back of House to ensure seamless service
• Conduct regular floor checks during events, assisting the team as needed
• Handle Member and guest concerns promptly, professionally, and with care
• Maintain excellent service timing and pacing throughout each event
• Troubleshoot event needs in real time (AV, music, heaters, fans, room flow, etc.)
• Ensure compliance with all health, safety, and service standards
• Complete opening, closing, and post-event checklists and reports
• Continuously look for ways to elevate service and improve satisfaction scores

Requirements

• Hands-on banquet or event service experience (required)
• Understand fine dining and high-end hospitality standards
• Communicate clearly and professionally with guests and staff
• Are highly organized, detail-oriented, and proactive
• Enjoy coaching others and building strong, collaborative teams
• Take pride in delivering flawless guest experiences
• Thrive in a fast-paced, event-driven environment

Private club experience is a plus, but not required.

Benefits

• Work on beautiful weddings and high-end private events
• Be part of a collaborative, service-first culture
• Lead events where quality, professionalism, and teamwork matter
• Grow your hospitality leadership skills in a respected private club environment
• Join a Club that believes in smiling, being nice, saying yes, and solving problems

Schedule

Event-based scheduling (evenings, weekends, and holidays required). Opportunities for leadership growth and professional development. Fast-paced, hands-on role — no two events are ever the same.