BANQUET CAPTAIN - 250

About the role

A banquet captain is a senior-level hospitality professional who manages event operations from setup to cleanup. They act as the primary liaison between clients, event staff, and the kitchen, ensuring events run flawlessly while meeting all guest expectations.

Responsibilities

• Interpret and execute Banquet Event Orders (BEOs), manage room layouts, and conduct pre-shift briefings with servers and bartenders to review menus and service timeline
• Oversee the timing of food courses, direct service staff, and coordinate seamlessly with the culinary team
• Greet the host, respond to requests, and promptly resolve any complaints or last-minute changes
• Train, schedule, and assign specific stations or tasks to the banquet team
• Process event checks, review beverage and equipment inventory, and ensure all health, safety, and alcohol regulations are met

Qualifications

• Minimum 3 years of experience in banquet management or related field
• Strong communication and interpersonal skills
• Ability to manage multiple tasks simultaneously
• Proficient in Microsoft Office Suite

Skills

• Exceptional customer service
• Effective problem-solving and conflict resolution
• Strong organizational and time management skills
• Knowledge of health, safety, and alcohol regulations

Benefits

• Comprehensive benefits package including medical, dental, vision, and retirement plans
• Flexible work schedule
• Professional development opportunities
• Opportunities for career advancement within the hotel industry

Pay

$20 - $25 per hour based on experience and qualifications

Schedule

Variable schedule to accommodate event needs