Banquet Bartender, On Call |Marriott Milwaukee West

About the role

This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws.

Responsibilities

• Sets up, maintains, and takes down the bar after service/event has concluded.
• Ensures exceptional guest service and creates an inviting bar atmosphere.
• Follows CSM and brand standards of quality to ensure guest satisfaction.
• Greets all guests in a courteous and friendly manner.
• Accurately and quickly takes, prepares, and delivers beverage orders according to standards.
• Responds to guests’ needs and provides the highest level of quality service.
• Effectively operates the micros operating system and cash register.
• Follows all CSM and brand cash handling/POS procedures to ensure accurate closing of all guest checks.
• Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/brand standards.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Consistently checks guests’ identification and monitors guest’s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Suggestively sells to increase or maximize revenue.
• Assists other associates as needed to ensure guest needs are met.
• Takes direction and feedback from hotel management when given.
• Responsible for disposal of garbage, picking up trays, re‑stocking barware, mopping, sweeping, and clearing/wiping down the bar.
• Moves mobile bars if necessary.
• Transfers dirty glassware to the dish room and polishes clean glassware.
• Completes all required paperwork accurately and in a timely manner.
• Completes beginning and end of shift inventory, and other responsibilities as needed.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Marriott, brand, local, state, and federal regulations.
• Responsible for maintaining sanitation and cleanliness of the bar and storeroom.
• Follows all CSM/brand procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing, and prioritizing work duties.
• Adheres to CSM/brand grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all required side work, and takes initiative to jump in wherever necessary.
• Works as a team player and actively contributes to the success of the guest experience.

Requirements

• Must have one or more years of previous bartending