Banquet Bartender - On Call

Position Summary

The Banquet Bartender is responsible for courteous and efficient beverage service during banquet events. Banquet Bartenders must maintain a clean and organized workspace, adhere to safety standards, and collaborate with service staff to ensure timely service. Excellent communication, multitasking, and interpersonal skills are essential for success in this role.

Responsibilities

• Complete opening duties, set bar, prep garnishes, and ensure adequate stock of all service ware and equipment.
• Prepare alcoholic and non-alcoholic drinks, including garnishes, following service standards and guest preferences.
• Prepare specialty drinks according to Banquet Event Orders.
• Anticipate guests' needs, respond promptly, and provide friendly, knowledgeable service.
• Complete opening and closing duties, maintain bar stock levels, requisition supplies, and ensure glassware and equipment are ready for service.
• Maintain cleanliness and sanitation of the bar area, promptly clean and reset stations after guest use, and oversee barbacks to ensure smooth operations.
• Record orders accurately in POS system, process payments following cash handling and credit policies, and manage tip collection and reporting.
• Maintain required certifications (e.g., TIPS, Food Safety), adhere to safety, security, and operational policies consistent with company standards.
• Collaborate effectively with co-workers and other departments to ensure efficient and quality service.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

Qualifications

• Previous bartending experience required.
• High School diploma or equivalent required.
• Food Handler certification required.
• Experience as barback or bartender in hotel or restaurant (1 year) required.

Skills

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Adhere to all safety protocols, including proper use of PPE, equipment handling, and compliance with required licenses or certifications.
• Ability to comprehend and follow recipes.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

Physical Requirements & Working Conditions

• Flexible and long hours sometimes required.
• Must be able to lift and/or carry up to 50 pounds.
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests in normal in-person and phone conversation.
• Ability to stand and walk for extended periods of time.
• Ability to bend and twist, push and pull, stoop, and kneel.