Bankruptcy Team Lead Specialist

What You'll Do

• Provides training, creates and updates Policy & Procedures, and reviews control reports to ensure overall quality and performance of the Bankruptcy processes
• Handles escalated calls from either the borrowers and attorney that call for inquiries to the Bankruptcy Department
• Works with management on several projects and coordinates efforts with project management as well as IT related to the BK processes
• Responsible for litigated and escalated bankruptcy files and provide management with recommendations and solutions
• Conducts informal and formal training sessions with the staff on the bankruptcy processes
• Identifies process gaps within the bankruptcy processes, makes recommendations for continuous improvement and implements solutions approved by management
• Functions as the “Trainer” within the department and provides training on multiple bankruptcy processes
• May have signing authority to sign bankruptcy documents on behalf of the company
• Receives and processes bankruptcy documents throughout all bankruptcy process
• Creates and orders documents required within the bankruptcy process
• Audits, reviews and completes the Set-up bankruptcy filings process, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process for accuracy and thoroughness and coordinates corrections as necessary on any Bankruptcy Chapters
• Handles documentation or analysis processes for the set-up bankruptcy filings, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process
• Verifies/researches borrower payment history and resolves payment posting discrepancies (i.e. Ledger Balancing)
• Gathers and uploads documents such as Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions within the bankruptcy
• Handles highly escalated inquiries
• Provides management with recommended solutions to bankruptcy agreements or disputes
• Handles more complex tasks and manual calculations of figures such as Motions for Relief and Proof of Claim figures

What You'll Need

• A high school diploma or equivalent work experience; some college preferred
• Five plus years’ experience in a bankruptcy role in the banking, finance or mortgage industry
• One year or more in senior or lead bankruptcy role or project management
• Intermediate math skills needed to calculate Motions for Relief and Proof of Claim figures

Our Company

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.

To read more visit: www.carringtonmortgage.com.

What We Offer

• Comprehensive healthcare plans for you and your family
• A discretionary 401(k) match of 50% of the first 4% of pay contributed
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal
• Customized training programs to help you advance your career
• Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!)
• Education Reimbursement
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.