Banking Customer Support Agent

Basics

Telecroft is seeking new team members to support its Customer Support department. If you have communication skills, a sense of responsibility, and a willingness to learn, we are looking forward to welcoming you to our team!

Responsibilities

• Customer support via telephone.
• Understanding customer needs and promoting better solutions.
• Informing customers about financial products and services.
• Troubleshooting and resolving issues.
• Providing technical support for software and mobile technology products.

Requirements & Qualifications

• Undergraduate degree (minimum requirement).
• No prior experience required - training provided.
• Advanced communication skills and customer-centric mindset.
• Excellent proficiency in English.
• Proficiency in Greek language.
• Experience using Windows (MS Office).
• Ability to handle sensitive information.

Skills & Abilities

• Communication skills and team spirit.
• Organizational and efficient time management.
• Comfortable working with keyboards (Monday - Friday).
• Empathy, responsibility, and integrity.
• Commitment and focus on results.

Benefits

Steady monthly hiring. Career growth opportunities. Immediate employment. Continuous training and support. Full-time employment.