Banking Consultant (Kahana Branch)

About the role

First Hawaiian Bank is seeking a Banking Consultant at the Kahana Branch on Maui.

Responsibilities

• Provide exceptional customer service to clients
• Process financial transactions accurately and efficiently
• Maintain a thorough understanding of products and services
• Serve a diverse group of customers, from new account holders to experienced investors

Qualifications

• Associate’s degree in a business-related field, or equivalent work experience
• High school diploma or equivalent and 2 years’ experience in a sales and service environment required
• 2 years of experience in cash handling required
• 2 years of experience in customer service, referrals, and sales required
• Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred
• Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred
• Must project a welcoming presence when interacting with customers
• Strong verbal, written, and interpersonal communication skills
• Must be digitally savvy, confident, and well-versed on the use of digital banking technology to fulfill routine day-to-day needs
• Detail oriented with excellent follow-through
• Agile and resourceful as it relates to working in a fast-paced changing environment
• Upbeat and positive, growth mindset, and quick learner
• Ability to work both independently and as part of a larger team
• Ability to handle confidential matters judiciously

Pay

The salary range for the role is $21.50 - $25.50/hr (commensurate with experience) + an additional premium of $3.00/per hour; plus sales incentives.

Schedule

Work Schedule: Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30PM (hours may vary)