Banking Center Senior Relationship Banker, Barrington, RI

About the role

It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!

Responsibilities

• Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
• Assumes responsibility for the banking center in the Manager’s absence and always ensures exceptional client experience.
• Expected to achieve/ exceed individual sales, service & operations targets.
• Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts.
• Build COI’s by networking and prospecting to propagate the bank brand and create value.
• Successfully use lead management tools and resources to document activities, e.g., Salesforce.
• Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center’s growth and profitability objectives.
• Assist with the completion of required audits and operational standards.
• Ensure compliance with Federal and State laws as well as bank policies and procedures.
• Meet/exceed branch evaluation requirements.
• Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way.

Requirements

• Education: H.S. Diploma or General Education Degree (GED) required. Advanced degrees (Associates and/or Bachelor's) preferred.
• Experience: 3-4 years customer service and needs-based banking sales experience preferred; 0-2 years supervisory experience preferred.
• Knowledge: Working knowledge of all products and services; keeps current with all systems used for branch transaction processing.
• Skills: Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment; ability to travel to various Banking Centers within the regions.
• Nice-to-have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Work authorization: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Benefits

Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)