Banking Center Manager - Reynoldsburg

About the role

This position is 100% in office. The employee will work their schedule work hours in a designated WesBanco location. Consideration for location will be at our Reynoldsburg, OH banking center.

Responsibilities

• Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance.
• Lead the relationship building efforts, efficient operations of a full service banking center and ensure the proper training and development of the staff, in order to provide excellent customer service.
• Direct the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location.
• Work closely with business partners to service existing and prospective customers.
• May be assigned to more than one office. From an operational standpoint, BCM provides oversight to ensure that all established policies, procedures, and security measures are followed.
• Assists in hiring, supervising, training and coaching the staff to achieve Bank service, sales and operational objectives.

Qualifications

• Excellent customer service
• Business development (inside and outside)
• Community service
• Sales management
• Operational oversight
• Effectively communicating pertinent information to Banking Center team

Skills

• Proficient in Microsoft 365
• Technological resources for meetings, coaching, and training
• Banking Software and Digital Services
• Product knowledge for the level of selling and cross selling performance expected with position
• Organizational skills and the ability to multi-task and to be flexible
• Ability to generate new financial relationships through outbound calling, outside business development and building a referral network
• Ability to effectively interact and build positive business relationships with a variety of retail and commercial customers and to clearly express concepts, ideas and product information verbally and in writing

Benefits

Required to have a Nationwide Mortgage Licensing System (NMLS) registration within thirty days of hire.

Pay

N/A

Schedule

N/A

Other Skills And Requirements

• High School Diploma Required. Bachelor's Degree Preferred.
• Supervisory or proven leadership experience required.
• Banking, cash handling, sales, and customer service experience or equivalent combination of at least two years of related experience.
• Strong consumer lending skills are strongly preferred with a solid understanding of small business lending preferred.
• The ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information.