Banking Center Manager - Pikesville

About the role

This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Pikesville Banking Center.

Responsibilities

• Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance.
• Lead the relationship building efforts, efficient operations of a full service banking center and ensure the proper training and development of the staff, in order to provide excellent customer service.
• Direct the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location.
• Work closely with business partners to service existing and prospective customers.
• May be assigned to more than one office.
• From an operational standpoint, BCM provides oversight to ensure that all established policies, procedures, and security measures are followed.
• Responsible for hiring, supervising, training and coaching the staff to achieve Bank service, sales and operational objectives.

Requirements

• Excellent customer service
• Business development (inside and outside)
• Community service
• Sales management
• Operational oversight
• Educate the staff on policies and procedures
• Maintain prescribed security controls
• Actively participate in the recruitment and selection of personnel and assist in the proper training, coaching and development of the banking center staff.

Qualifications

• High School Diploma Required.
• Bachelor's Degree Preferred.
• Supervisory or proven leadership experience required.
• Banking, cash handling, sales, and customer service experience or equivalent combination of at least two years of related experience.
• Strong consumer lending skills are strongly preferred with a solid understanding of small business lending preferred.
• Includes the ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information.