Banking Center Manager III
val's services · Knoxville, TN · Today
FinanceFull-time
Role Overview: This leadership position involves managing a banking center team to execute strategic initiatives, promote a positive work culture, and represent the organization professionally within the community. Key Responsibilities Strategic Leadership: Coach, lead, and manage team members; model company culture; increase associate engagement; engage in community activities.Sales & Business Development: Implement advice-driven sales processes; coach and recognize sales behaviors; build client relationships; collaborate with partners to grow the client base.Client Experience: Ensure excellent service; promptly resolve client issues.Team Management: Recruit, train, develop, and retain high-performing staff; provide coaching, feedback, and performance evaluations; foster inclusive teamwork; mentor less experienced managers.Compliance & Risk Management: Ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices; complete required training.Operational Efficiency: Oversee operational metrics; improve processes; control expenses; address operational concerns. Supervisory Responsibilities: Direct, evaluate, and develop team members, including hiring, performance management, and resolving issues. Qualifications & Skills: Bachelor's degree or 5-10 years related experience; proficiency in Microsoft Office and Salesforce; ability to lead teams; strong communication and community engagement skills; compliance with licensing and background checks.