Banking Center Manager I

About the role

This position involves leading and managing a retail banking center to achieve strategic objectives and deliver excellent client experiences.

Responsibilities

• Coach, lead, and develop the banking team to ensure high performance and adherence to culture and values.
• Oversee sales and business development efforts, including proactive client engagement and community involvement.
• Maintain operational excellence by monitoring metrics, implementing improvements, and ensuring compliance with regulations and risk management policies.
• Foster a collaborative, inclusive work environment that promotes teamwork, professional growth, and client satisfaction.
• Manage operational expenses, control risks, and ensure efficient operational practices.
• Represent the organization professionally within the community, participating in civic and local activities.
• Provide regular coaching, feedback, and performance evaluations to team members.
• Establish and nurture relationships with clients and partners to expand business and lead effective partnerships.
• Implement and coach a sales process, ensuring team members meet sales goals and deliver consistent client service.
• Lead operational and administrative functions, including monitoring metrics and addressing operational concerns.
• Ensure compliance with bank policies, procedures, and regulations, including team training.
• Promote a positive, inclusive team culture aligned with company values and ethics.
• Control costs and manage risks to support operational efficiency and financial health.