Banking Center Manager I

About the role

Provide strategic leadership by coaching and managing the banking team to execute initiatives effectively, promote a positive work culture, and represent the organization professionally in the community.

Responsibilities

• Drive sales and business development through coaching advice‑driven sales processes, building key client relationships, and proactively expanding the market.
• Ensure excellent client experience by delivering prompt, effective service and resolving issues efficiently.
• Manage team performance by recruiting, training, coaching, and fostering a collaborative environment aligned with organizational values.
• Oversee compliance and risk management by ensuring adherence to regulations, policies, and internal controls, while implementing risk mitigation practices.
• Lead operational efficiency by monitoring metrics, managing expenses, and partnering with operations to improve center performance.

Supervisory Responsibilities

• Direct, evaluate, and develop personnel, including hiring, performance assessments, coaching, and addressing operational issues.

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to perform essential duties of the position.
• Meeting background and compliance requirements.

Skills

• Proficiency in Microsoft Office.
• Proficiency in Salesforce.