Banking Center Manager I

About the role

The position involves providing strategic leadership by coaching and managing a banking center team, fostering a positive work culture, and representing the organization in the community. It encompasses sales and business development through coaching advice-driven sales processes, building key client relationships, and proactive market outreach. The role emphasizes delivering exceptional client experiences by resolving issues promptly. Team management includes recruiting, training, motivating, and evaluating staff, while promoting collaboration and growth. It also involves ensuring compliance and risk management by adhering to regulations and implementing risk mitigation practices. Additionally, the role focuses on operational efficiency by monitoring metrics, managing expenses, and partnering with operational teams to optimize performance. The position includes supervising personnel, with responsibilities in hiring, performance assessment, and resolving employee issues.

Responsibilities

• Providing strategic leadership by coaching and managing a banking center team, fostering a positive work culture, and representing the organization in the community.
• Sales and business development through coaching advice-driven sales processes, building key client relationships, and proactive market outreach.
• Delivering exceptional client experiences by resolving issues promptly.
• Team management: recruiting, training, motivating, and evaluating staff, while promoting collaboration and growth.
• Ensuring compliance and risk management by adhering to regulations and implementing risk mitigation practices.
• Operational efficiency: monitoring metrics, managing expenses, and partnering with operational teams to optimize performance.
• Supervising personnel: hiring, performance assessment, and resolving employee issues.

Qualifications

• Bachelor's degree or equivalent experience.
• Computer skills in Microsoft Office and Salesforce.
• Compliance with the S.A.F.E. Act and background checks (no specific licenses required).
• Strong leadership, interpersonal, and organizational skills to effectively lead a team and drive business success.