Banking Center Manager I

About the role

This leadership position involves coaching and managing a banking center team to execute strategic initiatives, promote a positive work culture, and represent the organization professionally in the community.

Responsibilities

• Lead and develop the team through recruitment, training, coaching, and performance evaluations.
• Implement sales strategies, foster client relationships, and drive business growth via proactive outreach and partnerships.
• Ensure excellent client experiences by promptly resolving issues and maintaining service standards.
• Oversee operational efficiency, monitor metrics, and collaborate with teams to improve processes and control expenses.
• Ensure compliance with banking regulations, policies, and risk management practices.
• Model the organizational culture, promote associate engagement, and represent the organization in the community.

Qualifications & Skills

• Bachelor's degree or equivalent experience; related experience preferred.
• Strong leadership, coaching, and team management skills.
• Proficiency in Microsoft Office and Salesforce.
• Ability to foster teamwork, ensure compliance, and drive business development.
• Background check and regulatory compliance required, including S.A.F.E. mortgage licensing if applicable.