Banking Center Manager
val's services · Bentonville, AR · Yesterday
FinanceFull-time
Location: On site at the specified location. Hours: Monday - Thursday 8:30AM - 5:00PM, Friday 8:30AM - 6PM, Saturday 9AM - 1PM. Summary: This role oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring delivery of quality, accurate, and timely customer service. Responsibilities Include Strategic leadership: Coaching and managing the team, modeling company culture, promoting engagement, and representing the organization in the community.Sales & business development: Implementing sales processes, coaching staff, building client relationships, and expanding the market through proactive efforts.Client experience: Delivering excellent service and resolving issues promptly.Team management: Recruiting, training, developing, and motivating staff, providing feedback, and fostering an inclusive environment.Compliance & risk management: Ensuring adherence to regulations, policies, and internal controls; implementing risk mitigation practices.Operational efficiency: Monitoring metrics, managing expenses, and partnering with operational teams to improve processes. Supervisory responsibilities: Directing personnel, including hiring, performance evaluation, coaching, and resolving employee issues. Qualifications: Bachelor's degree or equivalent experience/training; ability to perform essential duties; proficiency in Microsoft Office and Salesforce. Must pass background and credit checks and comply with relevant regulations.