Banking Center Manager

About the role

This role oversees the sales, production, profitability, and regulatory compliance of a banking center. It ensures delivery of high‑quality, accurate, and timely customer service while leading a team to meet business goals.

Key Responsibilities

• Strategic Leadership: Coach, manage, and motivate the team; model company culture; represent the organization in the community.
• Sales & Business Development: Implement sales strategies; build relationships with clients and partners; expand market presence.
• Client Experience: Deliver excellent service and resolve issues promptly.
• Team Management: Recruit, train, develop, and evaluate staff; foster a collaborative work environment.
• Compliance & Risk Management: Ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices.
• Operational Efficiency: Oversee daily operations; monitor metrics; control expenses; collaborate with operational teams.
• Supervisory Responsibilities: Direct, evaluate, and develop personnel, including hiring, coaching, and addressing performance or conduct issues.

Qualifications

Bachelor’s degree or equivalent experience; ability to perform essential duties; compliance with background and regulatory checks.

Skills

Proficiency in Microsoft Office, Salesforce; strong leadership, communication, and customer service skills.

Schedule

Location: On site at the specified location.

Hours: Monday – Thursday 9 AM – 4 PM, Friday 9 AM – 5 PM.