Banking Center Manager
RoShay Services · Raleigh, NC · 1 mo ago
FinanceFull-time
About the role
This position involves leading and managing a retail banking center to ensure strategic initiatives are effectively executed, fostering a positive work culture, and representing the organization professionally within the community.
Responsibilities
- Providing strategic leadership by coaching and managing the banking team, promoting associate engagement, and modeling company culture.
- Driving sales and business development through coaching advice-driven sales processes, building relationships with clients and partners, and expanding market presence.
- Ensuring an exceptional client experience by delivering prompt resolution of issues.
- Managing team recruitment, training, development, and performance evaluations, fostering a collaborative work environment.
- Maintaining compliance with regulations, policies, and risk management practices.
- Leading operational efficiency by monitoring metrics, implementing improvements, and controlling expenses.
- Performing additional duties as assigned.
Qualifications
- Bachelor's degree or equivalent experience
- Ability to meet regulatory and background check requirements
Skills
- Strong leadership, coaching, and communication skills
- Proficiency in Microsoft Office and Salesforce