Banking Center Manager

Location: On site at listed location in job posting

About the role

This role oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring delivery of high-quality, timely customer service.

Responsibilities

• Strategic leadership: Coach and manage the team to execute initiatives; promote a positive work culture and community involvement.
• Sales and business development: Implement advice-driven sales processes; build client relationships; expand market presence through proactive outreach.
• Client experience: Deliver excellent service and resolve issues promptly.
• Team management: Recruit, train, develop, and motivate staff; conduct performance evaluations; foster teamwork and professional growth.
• Compliance and risk management: Ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices.
• Operational efficiency: Lead operational excellence; monitor metrics; control expenses and address operational concerns.
• Supervisory responsibilities include: directing personnel, conducting performance management, hiring, training, and resolving employee issues.

Qualifications

Bachelor's degree or equivalent experience in related fields; capable of performing all duties satisfactorily.

Skills

Proficiency in Microsoft Office, Salesforce; ability to meet background and regulatory requirements, including credit checks and S.A.F.E. compliance.