Banking Center Manager
LS Solutions · Wilmington, NC · 2 days ago
FinanceFull-time
Role Summary: This role oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring delivery of high-quality, accurate, and timely customer service. Key Responsibilities Strategic Leadership: Coach, lead, and manage the team to execute initiatives; promote a positive work culture and represent the organization in the community.Sales & Business Development: Implement advice-driven sales processes; foster relationships with clients and partners; proactively grow the market.Client Experience: Deliver excellent service and resolve issues efficiently.Team Management: Recruit, train, develop, and motivate staff; conduct performance evaluations; foster teamwork and inclusivity.Compliance & Risk Management: Ensure adherence to regulations, policies, and internal controls; promote risk mitigation practices.Operational Efficiency: Monitor metrics, manage expenses, and lead operational excellence within the center. Supervisory Responsibilities: Direct, evaluate, and develop personnel, including hiring, coaching, and addressing performance or operational issues. Qualifications: Bachelor's degree or equivalent experience; ability to perform essential duties; familiarity with Microsoft Office and Salesforce; background check and compliance with licensing regulations required.