Banking Center Lead - Encino

Essential Duties and Responsibilities

• Advise clients on a full range of banking services using in-depth knowledge to articulate how our products and services can support their needs
• Provide support by processing client transactions according to Bank policies; preparing daily work, bank deposits, ATM and Night Depository, and filing bank records
• Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service
• Avoidance of regulatory compliance and training specific to sales and service responsibilities for you and your associates
• Ensure that security measures are adhered to regarding opening and closing procedures within the bank
• Regularly communicate with clients to conduct needs analysis to identify potential areas for improvement or new opportunities to better align their banking services to their evolving financial needs
• Building customer loyalty by developing relationships and always offering exceptional service
• Represent the bank in a positive, courteous and professional manner by promptly greeting each client
• Provide efficient and accurate service in processing transactions
• Aid with overall facilities management function to include purchasing supplies keeping a professional image of break rooms and conference rooms

Required Skills

• Minimum of 2 years of cash handling responsibilities and expereience as a Personal Banker, Senior Teller or Teller Operations Supervisor
• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills
• Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
• Outgoing, assertive, confident, and enthusiastic personality

Physical Requirements

• This position requires long periods of standing or sitting as well as typing and repetitive motion
• Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds

Benefits

• We offer a generous comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan

Pay

• The compensation range for this position represents the minimum and maximum base salary for this role
• Actual compensation will vary based on factors including experience, skills, qualifications, location, education, and business needs