Lead, Center Store

Position Summary

This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards, and meeting all company goals and key performance indicators.

Here's What You'll Do

• Be responsible to order and maintain inventory in your department, including proper markdown procedures to minimize known loss while utilizing inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store.
• Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model our core values and competencies.
• Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
• Support the department manager in developing and monitoring department goals.
• Support the department manager in developing and monitoring department forecasts, as required.
• Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
• Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing "Prime Time" standards.
• Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
• Perform daily cycle count.
• Monitor daily, weekly and monthly programs for date checking and shelf cleaning.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Here's What You'll Need

• High School Graduate (Required) or Equivalent (GED).
• 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Suggestive Selling/Knowledge of Products preferred.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements

• May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
• The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.
• While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
• The noise level in the work environment is usually low to moderate.
• Travel requirements vary by assignment.