Bankcard Maintenance Spec II

Responsibilities

The Bankcard Maintenance Specialist II role provides support for internal partners, community bank clients and commercial card partners delivering reporting, analysis, settlement and maintenance to maintain a highly efficient back-office support group across multiple disciplines – fraud, debit card, commercial card, Zelle, ACH and others. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial payment products.

Qualifications And Education Requirements

• Bachelor’s degree in business administration or 2-3 years’ bank office, payments, and banking experience preferred.
• Proficient in Microsoft Suite and Sharepoint.

Key Competencies for Position

• Compelling Communication - Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
• Strong verbal and written communication skills
• Promotes Change - Identified and recommends changes to leadership to improve performance.
• Makes Decisions and Solves Problems - Experience testing and mapping various business processes and protocols.
• Data Management and Analytics – Knowledge and ability to analyze data for management considerations and execution.
• Operational Risk – Knowledge of processes, tools, and techniques used to determine the degree of risk in a given transaction or customer relationship; ability to assess, rate and manage exposure to risk for decision making.
• Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.
• Regulatory Environment - Financial Services – Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices.

Salary Range

The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Benefits

• Medical, dental, and vision insurance.
• 401K.
• Continuing education opportunities.
• An employee assistance program.
• A variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.