Bank Teller

About the role

Make a Difference in Your Community Every Day At F&M Trust, banking is about more than transactions. It's about building relationships, earning trust, and helping customers reach their financial goals. We're looking for a Financial Services Representative to join our Mont Alto team. Whether you're an experienced banker or someone with a strong customer service background, this role offers the opportunity to build a rewarding career while making a meaningful impact in the lives of our customers. As a Financial Services Representative, you'll serve as a trusted resource for customers by providing exceptional service, processing transactions, identifying customer needs, and recommending financial solutions that help individuals, families, and businesses succeed.

Responsibilities

• Welcome customers and deliver an outstanding branch experience
• Process a variety of banking transactions accurately and efficiently
• Assist customers with account inquiries and service requests
• Build relationships through meaningful customer conversations
• Identify customer needs and recommend appropriate banking products and services
• Support branch growth through referrals and customer education
• Maintain cash handling accuracy and balancing standards
• Adhere to all bank policies, procedures, and regulatory requirements
• Collaborate with branch teammates to achieve service and business goals

Requirements

• Passionate about helping people
• Strong communicators who enjoy building relationships
• Detail-oriented and dependable
• Comfortable learning new technology and banking systems
• Motivated to grow professionally
• Able to thrive in a team-oriented environment

Qualifications

• High school diploma or equivalent
• Excellent customer service and interpersonal skills
• Ability to manage multiple priorities while maintaining accuracy
• Strong communication and problem-solving abilities
• Cash handling experience
• Retail, hospitality, sales, or customer service experience
• Experience meeting performance goals or referral objectives
• Bank Teller
• Universal Banker
• Personal Banker
• Relationship Banker
• Retail Banker
• Customer Service Representative
• Sales Associate
• Branch Representative
• Member Service Representative
• Hospitality Professional

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off
• 11 Paid Holidays
• 401(k) with Company Match
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program
• Wellness Initiatives
• Educational Assistance Opportunities

Schedule

Full-Time