Bank Network Administrator II

About the role

The Network Administrator II position plays a crucial role in maintaining and enhancing the Bank's IT infrastructure to ensure smooth operations and customer satisfaction.

Responsibilities

• Manage IT infrastructure to ensure continuity of Bank operations.
• Manage Network Engineers, Network Architects, and Network Analysts, both internal and external, in support of the Bank network.
• Create and implement training plans for infrastructure changes.
• Analyze existing systems to ensure necessary security is provided.
• Ensure infrastructure specifications meet the needs of the Bank.
• Understand Bank business requirements and incorporate hardware, operating systems, and connectivity solutions to best support company goals.
• Work with internal and external Auditors and Regulatory Agencies as needed.
• Work closely with the Bank’s MSP and other outside technology vendors to perform installation, maintenance or updates as needed.
• Ensure that all updates or installations are completed in a timely fashion.
• Ensure that the Forcht Bank IT infrastructure meets the tenants of the Forcht Bank IT Security Policy, the Forcht Bank BCP/DR policy and Forcht Bank Change Management Policy.
• Participate in Forcht Bank BCP/DR testing as well as vendor BCP testing as needed to meet the Forcht Bank BCP Testing Policy.
• Aid the ISO in managing cyber-attack vectors and responding to cyber related security events. This includes vulnerability remediation as needed.
• Perform and/or monitor system maintenance tasks, such as system back-up, recovery and equipment maintenance.
• Test network and server performance.
• Identify and measure key infrastructure operational metrics.
• Is the primary point of contact with the Bank’s internet service providers.
• Maintain logs and documentation relative to continuity of infrastructure operation including licensing and billing.

Qualifications

• Bachelor’s degree in business, IT, supply chain management or the equivalent is required.
• Five (5) years of specific system support, IT infrastructure or IT networking experience required.
• CCNA, CCNP, VCP, MCSA, MCSE certifications preferred.

Skills

• Advanced knowledge of network infrastructures including MPLS/BGP, routing, switching, SDN/NFV, EVPN, VXLAN.
• Advanced knowledge of system infrastructure including Windows Servers, MS Exchange, MS O365, VMware, Citrix.
• Working knowledge of Microsoft Office products and bank information systems.
• Ability to exercise judgment and discretion in handling sensitive documents or other confidential information.
• Ability to communicate orally in order to convey information tactfully and effectively to all levels of employees and customers.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to communicate information and ideas in speaking and writing so others will be able to understand.
• Ability to identify and understand the speech of another person.
• Ability to demonstrate manual dexterity through use of typing on a keyboard, sorting through paperwork, reaching and grabbing objects.
• Ability to stand, bend, and lift up to 20 pounds.
• Ability to operate standard business equipment such as a fax, computer, printer, copier, etc.
• Ability to look at a computer screen for several hours.
• Ability to travel to other locations if needed.
• Ability to work on a flexible schedule that at times may include late working hours or weekend hours.
• Basic knowledge of mathematics and accounting principles including but not limited to general ledger entries, problem resolution and error detection.

Benefits

• Competitive salary/wage.
• Comprehensive benefits package to include: Health, Vision, & Dental Insurance.
• 401(k) Retirement Plan with up to 4% Company Match (fully vested from day 1).
• Company Paid Life Insurance.
• Minimum of 15 days of Paid Time Off (PTO) after 60-day introductory period.
• Nine Paid Holidays, plus Birthday Leave and Community Service Leave.
• Charitable donation match.
• Professional recognition.
• And more!