BaND DC NW Brick TIPM, BaND

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in IAD. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.

Key job responsibilities

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.
• Provide program progress reporting on a regular basis.
• End to end responsibility for the program's execution and success.
• Manage multiple competing projects/programs simultaneously.
• Develop and implement scalable, data-driven process improvement/automated solutions.
• Keep the customer experience as the primary focus.
• Meets/exceeds Amazon's leadership principles requirements for this role.

Basic qualifications

• 3+ years of technical infrastructure management experience.

Preferred qualifications

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).
• Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions.

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.