Balducci's Assistant Store Manager - Bethesda, VA
Why choose us? At Albertsons Companies, we offer an exciting opportunity to make an impact in a fast-paced, dynamic environment that values innovation and customer service. This role allows you to lead, innovate, and contribute to the growth of a company that prioritizes great service and lasting customer relationships.
About the role
The Assistant Store Director (ASD) assists the Store Director (SD) with the total operations of the store, including managing 100+ bargaining unit and non-contract employees. The ASD provides friendly, courteous, and helpful customer service daily and oversees store operations during the absence of the SD.
Responsibilities
- Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
- Track, analyze, and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
- Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
- Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
- Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
- Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered to maintain in-stock conditions.
- Manage issues relating to store maintenance, cleanliness, safety, and sanitation.
- Oversee and monitor handling of cash and accounting; ensure store is secured.
- Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
- Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
- Focus on customer satisfaction and needs; ensure employees provide superior customer service.
- Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
- Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide developmental opportunities.
- Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
- Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations.
- Motivate others to perform the job and work towards common objectives. Serve as a role model instilling a positive attitude in employees.
- May perform other management duties to keep the store functioning effectively at all times.
Requirements
- Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation in the retail or service industry OR two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation in the retail or high-volume service industry.
- High school diploma or equivalent required; college degree is preferred.
- Strong customer service and supervisory skills.
- Perishable inventory management (no exceptions).
- Solid understanding of overall store operations.
- Proven ability to demonstrate strong leadership skills.
- Ability to repeatedly use hands, arms, legs, and feet for sustained action (e.g., walking around the store, stocking, rotating product).
- Ability to stand 100% of the shift and work in a fast-paced environment.
Preferred Qualifications
- Schedule writing.
- Inventory ordering.
- Shrink management.
- 2+ years experience managing in a food-based industry.
- P&L knowledge.
Travel
May be required to travel for training or participation in corporate programs and focus groups. Additionally, travel to other stores to assist, when necessary, may be required.
Pay
The salary range is $68,000 to $78,000 annually with quarterly bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.
Benefits
- 12 days PTO.
- 40 hours of sick time.
- 6 recognized holidays.
- 401k match of up to 7%.
- Pet insurance.
- EPA benefits.
- Competitive wages paid weekly.
- Access to up to 50% of your earned wages before payday via partnership with Stream.
- Associate discounts.
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k, and more!).
- Time off (vacation, holidays, sick pay).
- Leaders invested in your training, career growth, and development.
- An inclusive work environment with talented colleagues who reflect the communities we serve.
Schedule
Interested applicants must allow for a variety of shifts and long hours, including nights, holidays, and weekends. Days off during the work week are seldom taken consecutively. A significant portion of your day will be spent on the sales floor managing employees and interacting with customers.