Bakery Manufacturing Manager

About the role

You’ll welcome and greet customers when entering or leaving the bakery department, answer questions, help locate items, and provide recommendations. You’ll ensure the bakery is adequately stocked with quality baking ingredients and supplies, and that baking tools, utensils, and equipment are properly cleaned and sanitized. You’ll develop and implement advertising and marketing strategies to attract new customers, train the team to produce high-quality bakery items while following proper food handling procedures, and strategically arrange bakery items in display cases to encourage customer purchases. You’ll inspect bakery items to ensure established standards on quality and aesthetic appeal are met, resolve customer complaints in a professional manner, and perform other duties to ensure the overall success of the company.

Responsibilities

• Welcome and greet customers when entering or leaving the bakery department.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure that the bakery is adequately stocked with quality baking ingredients and supplies.
• Ensure that baking tools, utensils, and equipment are properly cleaned and sanitized.
• Develop and implement advertising and marketing strategies to attract new customers.
• Train the team to produce high-quality bakery items while following proper food handling procedures.
• Strategically arrange bakery items in display cases to encourage customer purchases.
• Inspect bakery items to ensure that established standards on quality and aesthetic appeal are met.
• Resolve customer complaints in a professional manner.
• Perform other duties to ensure the overall success of our company.

Requirements

• Candidates must be 18+ years or older.
• Complete a pre-employment background check.
• Must have minimum experience of one year as a baker.
• Must be able to obtain a Food Workers Card in your state.
• Must be able to lift, carry and push up to 50 pounds.

Qualifications

• Associate's degree in culinary arts or baking and pastry arts is advantageous.
• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
• Strong understanding of leadership principles.
• Time management skills.

We're looking for someone who is...

• Friendly: warm, outgoing, and able to connect with people easily.
• Helpful: enjoys seeing the positive impact made in others’ lives.
• Productive: maintains a positive attitude and works well in a team environment.
• Reliable: someone the team can always count on; shows up consistently.
• Eager to learn: ready to take on exciting and new challenges.

What is in it for you

• Amazing earning potential; paid weekly.
• Great benefits for overall health & well-being.
• Option to enroll in one of our retirement savings plans.
• 10% off in-store purchases at any of our store locations.
• Employee Assistance Program (EAP) and Work-Life Services.
• Career growth opportunities; promotion from within is a priority.
• Scholarship opportunities to further education and career.
• An online community to stay up to date on company news and updates.
• Annual all-inclusive business trip opportunities to other store locations.
• Volunteer opportunities to help give back to our local community.
• Earn awards and recognition for hard work throughout the year.

Especially valued are previous experience managing a bakery in a similar role, a passion for our community and connecting with people, and outstanding organizational and leadership skills.