Bakery Manager

Responsibilities

• Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty.
• Ensures the department is merchandised per plan.
• Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value.
• Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning.
• Offers customers assistance in finding or suggesting product.
• Ensures customer requests and special orders are fulfilled.

Leadership

• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information.
• Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals.
• Develops adequate scheduling to manage customer volume throughout hours of operation.
• Adheres to all local, state and federal laws, and company guidelines.

Financial

• Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, order, etc.).
• Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.
• Reviews/inspects products for quality and freshness and takes appropriate action with those items.
• Plans, organizes and performs the inventory process.
• Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.
• Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.

Compliance/Safety

• Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
• Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and all associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required.
• Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.

Qualifications

• Required Education: High School / GED.
• Preferred Education: Course of Study preferred.
• Required Experience: 3 - 6 years minimum supervisory experience.
• Language Requirements: English.
• Knowledge, Skills & Abilities: Strong customer service skills, exceptional interpersonal, motivational and communication skills, knowledge of basic math, ability to operate bakery equipment, ability to perform basic cake decorating and baking skills, proficiency with computer applications, possession of Food Safety Certification or ability to obtain same within 180 days of placement.
• Safety Risk Factors: Exposure to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins, exposure to sharp objects, twisting back and/or neck, walking on a slippery or cluttered floor surface, working with hazardous equipment, exposure to hazardous cleaning solutions and other toxins, exposure to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and