Bakery Manager

Job Summary

Carries out management responsibilities including interviewing, hiring, training, and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.

Essential Duties And Responsibilities

• Reviews historical data to predict future sales from ads and promotions.
• Manages inventory using item management processes to ensure satisfactory in-stock levels.
• Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Accountable for bakery sales, labor, and meeting financial and profitability objectives.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly.
• Makes fine judgements about aroma, flavor, taste, texture, and color to inspect baked goods for quality.
• Uses initiative and standard procedures to plan and determine work priorities for self and department personnel based on logical sequence of events, tasks, or volume and inventory forecasts.
• Helps with all aspects of bakery production including preparing, packaging, labeling, catering, and occasional delivery of baked goods.
• Uses creativity to decorate baked goods, promote themes, and merchandise product through appealing displays.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person.

Knowledge, Skills And Abilities

• Advanced knowledge of bakery department operations.
• Advanced knowledge of scheduling software systems.
• Advanced knowledge of in-store ordering machine and inventory management processes.
• Ability to lead and motivate others.
• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
• Ability to safely operate hazardous tools and equipment such as a bread slicer, commercial oven, etc.
• Ability to learn new systems, methods, or processes.
• Ability to use precision and non-precision hand tools.
• Ability to work well with fellow partners and promote a team environment.
• Ability to effectively communicate with customers and partners in written and verbal form.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience And Qualifications

• High school Diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Food Handler certification required.
• Manager Food Safety certification required.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to use hands for reaching, touching, or handling.
• Continuously required to talk or hear.
• Frequently required to use strenuous finger or hand movements.
• Frequently required to bend, kneel, squat, or stoop.
• Frequently required to push, pull, maneuver, or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Occasionally exposed to wet, slippery, or damp conditions.

Work Context And Environment

• Work is generally performed in a retail store.
• Frequently exposed to hot surfaces.
• Frequently exposed to extreme cold conditions (non-weather).
• Frequently exposed to extreme heat conditions (non-weather).
• Frequently exposed to equipment with sharp blades of edges.