Bakery Department Manager

About the role

Bakery Department Manager Availability Morning, Afternoon, Evenings and Weekends Schedule Full Time Reports To Store Manager Responsible for working closely with all Bakery associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Contributes to store sales and profitability by effectively managing all aspects of bakery department operations, to include but not limited to labor, expenses, accurate pricing, stock levels, merchandising, and guest service.

Responsibilities

• Leads, supports and reinforces Hometown Grocers culture, guest service and performance expectations
• Maintains adequate staff levels by partnering with Human Resources Manager interviewing applicants and extending job offers to qualified candidates
• Responsible for the thorough and consistent training and leadership of new Bakery associates
• Manages Bakery labor goals by creating associate schedules and collaborating with store leadership on daily/weekly/annual labor objectives
• Provides support and additional training to associates 30, 60, and 90 days post-hire to manage retention
• Provides guidance and delegates duties to Bakery Department associates
• Develops associates by supporting professional goals and objectives
• Writes and conducts performance reviews of the Bakery associates, partnering with Bakery associates on specific areas within department
• Manages all aspects of gross profit goals, planning and shrink control
• Documents violations of company policies/procedures by associates and conducts the appropriate corrective action in collaboration with Human Resources Manager and Store Manager
• Ensures correct signage is represented throughout the Bakery Department
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Maintains inventory levels and ensures accurate pricing on products received and sold
• Places orders with various vendors for special orders and holidays, utilizing item movement as needed
• Provides excellent guest services by addressing concerns, resolving issues and living the Hometown Grocers culture.
• Contributes to overall cleanliness of the department by maintaining, organizing and cleaning work areas, shelving, and sales floor as needed
• Responsible for Bakery associates timekeeping and accuracy
• Prepares coaching sessions, performance reviews, event notes, training checklists, and store sales
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Other duties as assigned

Qualifications

• High School Education or equivalent combination of education and experience
• 5+ years of leadership experience (at least 2 years as manager) - retail or restaurant preferred
• Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment
• Knowledge of technology and the use of a computer
• Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
• Knowledge and understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to