Bakery/Deli Clerk

About the Role

A Bakery/Deli Clerk ensures a positive first impression, determines customer needs, delivers real solutions, and adds value by supervising the store to leave customers fully satisfied.

Responsibilities

• Support bakery/deli department operations, including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, financial goals, cleanliness, and safe equipment use.
• Manage replenishment and inventory processes: ordering, receiving, invoicing, back stock, reclamation, returns, damages, reworks, supply use, and inventory preparation.
• Maintain merchandising and sales floor standards: stocking, rotation, signing, displays, sampling, and department zoning.
• Support fresh food preparation and production: uphold food safety standards, meet production requirements, maintain cool standards, and service counters.
• Solve problems using critical thinking and logic to address issues effectively.
• Prioritize safety and quality, ensuring high standards for products and services while following safety procedures.
• Build relationships by fostering connections, treating others fairly, and empathizing with their perspectives.
• Demonstrate conscientiousness through responsible behavior, dependability, and adherence to policies, including attendance, dress code, and safety.
• Deliver exceptional customer service by removing barriers and following SMILE Program guidelines.
• Uphold integrity and professionalism, holding yourself accountable with a "no excuses" approach.

Requirements

• Must be at least 18 years of age.
• High school diploma or G.E.D. equivalent preferred; no previous work experience required.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Adaptable to shifting priorities and rapid change.
• Ability to interpret, understand, and follow instructions.
• Lift, move, and place merchandise and supplies up to 25 pounds without assistance.
• Frequent reaching, pushing, pulling, bending, stooping, crouching, and twisting; occasional squatting, kneeling, and climbing.
• Continuous repetitive hand and arm motions (e.g., grasping, gripping, turning).
• Stand and/or walk continuously throughout the shift.
• Visually locate merchandise and verify information, including small print.
• May be exposed to weather conditions (hot, cold, rain, snow, ice, wind), indoor variations in temperature, dust, humidity, cleaning solvents, and chemicals.
• May be exposed to allergens such as latex, eggs, nuts, soy, and wheat.

Why This Role Matters

• Customer Focus: Anticipate and recognize customer needs, exceed expectations, and use feedback to improve products and services.
• Respecting Others: Foster teamwork, support colleagues, encourage cooperation, and treat others fairly and consistently.
• Supporting Harps’ Mission: Strive daily to exceed customer expectations by delivering competitive prices, quality products, freshness, friendly service, and cleanliness in alignment with Harps’ mission.

Employment may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.