BAKERY/CLERK

About the role

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. As a Bakery team member, you will establish and maintain a safe and clean environment that encourages our customers to return. Bakery Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards. Most importantly, as a Bakery team member you should demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Benefits

• Comprehensive healthcare coverage: medical, dental, vision, and prescription plans (company plans or collective bargaining agreement plans)
• Paid time off including vacation and sick leave
• Free, confidential financial and emotional counseling through Employee Assistance Program and Goldman Sachs Ayco collaboration
• Associate discounts on Kroger purchases, including Our Brands
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program
• Industry-leading training programs for career development

Interview process

Submit your application (and resume, if available) for review. If your qualifications match our needs, you may be invited to an interview where you can select a convenient time to meet with a team member. During the interview, we will learn more about your background and interests, share more about Kroger and the role, and provide you the chance to ask questions about joining our team.

About us

Every day we open our doors and welcome millions of hungry people. But they’re not just hungry for food. They’re hungry for something that can make their lives healthier, easier, brighter, and a bit lighter. They’re hungry to feel good, do well, to go from anxiety to inspiration. It's a simple truth that our world is hungry for uplift. It’s a universal need, as powerful as our need for food or fuel. That’s why our Purpose is To Feed the Human Spirit.

Responsibilities

• Prepare items per customer requests using proper bakery equipment
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of bakery specials
• Provide customers with fresh products they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
• Recommend bakery items to customers to ensure they get the products they want and need
• Use all bakery equipment (refrigerators, freezers, ovens) according to company guidelines
• Prepare foods according to food temperature logs and follow cooking/baking instructions
• Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment
• Adequately prepare, package, label, and inventory ingredients in merchandise
• Check product quality to ensure freshness
• Review "sell by" dates and take appropriate action
• Properly use kitchen equipment: stove, computerized scale, fryer, steamer, robot coupe, etc.
• Label, stock, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and locate products when requested by customers
• Stay current with present, future, seasonal, and special ads
• Gain and maintain knowledge of products sold within the department; respond to questions and make suggestions
• Maintain awareness of inventory/stocking conditions; note any discrepancies
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Promote trust and respect among associates
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products throughout the store
• Adhere to all food safety regulations and guidelines
• Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management
• Display a positive attitude
• Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of items needing repair
• Notify management of customer or employee accidents
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud
• Perform the essential functions of this position with or without reasonable accommodation

Qualifications

• Outstanding customer service skills
• Desire to gain an understanding of food production and basic cooking techniques
• Effective communication skills and willingness to work as part of a team
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Good basic math skills
• Ability to obtain a current food handlers permit once employed