BAKERY/ASST DEPT LEADER

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the Bakery department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates, maintaining a positive attitude.
• Communicate company, department, and job‑specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on job performance and participate in performance appraisal processes.
• Create an environment that makes customers feel welcome, important, and appreciated; answer product questions, make suggestions, and locate items.
• Inform customers of produce specials and offer product samples to encourage discovery of new items.
• Review and inspect products for quality and freshness, taking appropriate action when needed.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in‑store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and act on financial reports.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, and train associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with procedures, identifying unsafe conditions, performing preventive maintenance, inspecting equipment, and notifying management of repairs or accidents.
• Report all safety risks, illegal activity, robbery, theft, or fraud.
• Adhere to all local, state, and federal laws and company guidelines.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, non‑confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Requirements

Minimum:

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handler’s permit (once employed).

Desired:

• High School Diploma or GED.
• Any management experience.
• Any bakery/retail experience.
• Second language proficiency (speaking, reading, and/or writing).