Bakery Associate

Job Summary

Aids in the daily operations of the bakery department. Enhances customer confidence and loyalty through consistent and compliant operating conditions. Serves fresh and appealing products with courteous, knowledgeable, and prompt service.

Responsibilities

• SERVICE: 60%

  • Create welcoming, respectful environment for customers.
  • Ensure shelves are stocked with products meeting company standards for availability, freshness, quality, and value.
  • Offer samples, answer questions, assist customers in finding or suggesting products.
  • Handle customer requests and special orders.

• LEADERSHIP: 20%

  • Promote trust and respect among associates through collaboration, teamwork, and communication.
  • Adhere to local, state, and federal laws, and company guidelines.

• FINANCIAL: 10%

  • Maintain awareness of inventory and report discrepancies.
  • Inspect and package products for sale.
  • Utilize production planning tools to produce fresh products and follow discard/markdown processes.
  • Maintain proper temperatures and document logs.

• COMPLIANCE/SAFETY: 10%

  • Maintain safety standards, adhere to food safety regulations, and execute recalls.
  • Report and address unsafe conditions, notify management of accidents, and report safety risks and illegal activities.
  • Ensure adherence to wage and hour policies.
  • Cultivate a safe work environment.

Qualifications

• Required Education

  • N/A

• Preferred Education

  • N/A

• Relevant Experience

  • 0 - 3 years minimum supervisory experience

• Knowledge, Skills & Abilities

  • Must be 18 years old
  • Authorization to work in the United States or ability to obtain it
  • Successful completion of pre-employment drug testing and background check
  • Strong customer service skills
  • Exceptional interpersonal, motivational, and communication skills
  • Operate bakery equipment according to company guidelines

Environmental Factors

• Retail - Bakery: Physical Demands

  • Stand, walk, utilize manual dexterity, talk, see, hear, smell, perform repetitive movements with both hands and/or both feet.
  • Frequently reach at waist level or overhead, carry, push, or lift up to the required weights listed.
  • Occasionally sit, balance, stoop, kneel, crouch, climb up to 10 ft.

• Working Conditions

  • Indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.

• Safety Risk Factors

  • Frequent twisting back and/or neck, walking on slippery or cluttered floors, working with hazardous equipment, exposure to sharp objects.
  • Exposure to loud noise, skin irritants, nuisance dust, fumes, and sprays, hazardous cleaning solutions, and toxins.

Overall Required Equipment

• Cleaning supplies and equipment
• General office equipment
• Register
• Pricing gun
• Scales
• Scanner
• Variety of material handling equipment, such as racks, carts, pallet jacks, shopping carts

Department Specific Required Equipment

• Powered cutting equipment, such as slicers, saws, grinders, various knives, various ovens, stoves, rotisseries, fryers, steamers, proofer, wrapping equipment

Preferred Equipment

• Baler/Compactor
• General hardware tools such as a ladder, pliers, wire cutters, box cutter

Lifting Requirement

• 250 lbs.

Travel Percent & Overnight Travel Percent

• No travel

Shift(s)

• Varying shifts