Bakery Associate

Company Overview

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s now includes the fourth generation of owners and operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio. The company emphasizes an associate‑first culture that supports quality of life through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.

Diamond Difference Standards

• Professional Appearance – Ensure you present yourself, your team, your products, and your department in support of the brand.
• Acknowledge – Acknowledge customers with a smile and eye contact.
• Evaluate – Continuously evaluate store conditions using the 5‑Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Thank each other for a job well done to reinforce positive behaviors and attitudes.
• Engage – Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Bakery Department.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Comply with all personal and food safety standards.
• Attend required corporate meetings and training classes.
• Perform other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Compliance with all company policies and standards.
• Sense of urgency and ability to work independently to achieve daily tasks.
• Ability to work with minimal supervision.
• Production‑driven, able to work continuously on repetitive tasks while standing.
• Ability to frequently lift and/or move up to 50 lb.
• Willingness to work the number of hours required to meet company objectives, including occasional additional time.
• Willingness to work a non‑traditional five‑day schedule, including Saturdays, Sundays, and evenings.
• Occasional exposure to extreme conditions (hot or cold).

Benefits

• Competitive compensation package.
• Professional development and leadership opportunities.
• Paid time off.
• Balanced work schedules.
• Opportunity for promotion.

Schedule

Sunday through Saturday, 6:00 am through 8:00 pm.