Bakery Assistant Manager - Plum Market

About the role

The Bakery Department Assistant Manager supports the overall success of the Bakery department at Plum Market by assisting with daily operations, team leadership, and exceptional retail customer service. This role oversees bakery execution, supports product quality and merchandising, and ensures team members are properly trained, scheduled, and motivated. In collaboration with the Bakery Manager, the Assistant Manager plays a key role in maintaining inventory levels, presentation standards, and department profitability. They also assume leadership responsibilities in the absence of the department Manager.

Who you are

• You model and provide exceptional retail customer service.
• You are passionate about quality presentation.
• You are detail-oriented, organized, and enjoy bringing order and consistency to a fast-paced environment.
• You work well under pressure and meet deadlines with confidence and calm.
• You are a strong communicator and an encouraging presence on the floor.
• You value inclusion and help create a supportive and respectful team environment.
• You are collaborative and thrive in partnership with your team leader and fellow team members.
• You love helping people grow and take pride in coaching others to success.

Responsibilities

• Deliver an outstanding customer experience by leading with hospitality, efficiency, and a positive attitude.
• Support the Bakery Manager in ordering, inventory control, and production scheduling to ensure consistent product availability.
• Monitor the quality, freshness, and merchandising of all bakery products.
• Provide daily direction and support to team members, assisting with training, task delegation, and performance feedback.
• Step in to lead the department in the Manager's absence, ensuring operational continuity and a strong service culture.
• Maintain pricing accuracy, signage standards, and store cleanliness across all bakery service areas.
• Collaborate with leadership and peers to execute promotions, seasonal resets, and department goals.
• Foster a safe and sanitary working environment by following food safety guidelines and Plum Market policies.
• Actively participate in team communication, meetings, and development efforts to enhance performance and morale.
• Model professionalism, accountability, and Plum Market’s core values in all interactions.

Requirements

• Experience in bakery operations or related food service departments.
• Ability to manage and maintain documentation such as order guides, logs, and SOPs.
• Strong problem-solving skills and the ability to handle day-to-day challenges with professionalism.
• Comfort working a flexible schedule including nights, weekends, and holidays.
• Knowledge of Microsoft Office Apps and the ability to adapt and learn new software solutions.
• Excellent verbal and written communication skills.
• Physical ability to stand and walk for up to 4 hours without a break, bend, stoop, lift up to 50 lbs. unassisted, and push/pull carts up to 100 lbs.

Benefits

• Flexible scheduling with full-time and part-time positions available.
• Comprehensive training programs.
• Competitive holiday pay (time and a half for five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving).
• Career growth opportunities within a growing company.
• Medical, dental, and vision coverage for you and your family.
• 401(k) with company match available after six months.
• Team member discounts: 20% off grocery purchases and 50% off team member meals.