Bakery Assistant Department Manager

About the role

We are a Wisconsin grocer dedicated to serving our communities and providing exceptional service and value. We operate +40 full-service supermarkets across Wisconsin. As a Bakery Assistant Manager, you will play a key role in managing bakery operations, ensuring excellent service, and supporting your team.

Responsibilities

• Leadership and Management - Assist the Bakery Department Manager in overseeing bakery operations and leading the team of bakers. Step in to lead the department in the manager's absence.
• Training and Development - Train new bakery associates, focus on pastry offerings and food service standards. Conduct performance reviews and provide feedback.
• Operational Excellence - Maintain department standards, manage inventory, ensure accurate pricing, and uphold high cleanliness, quality, quantity, and safety standards in all aspects of bakery operations.
• Guest Service - Deliver outstanding food service by helping guests find products, taking special orders, and addressing any concerns with professionalism and care.
• Team Support - Support your team by setting a positive example, assisting with daily tasks, and fostering a productive work environment.
• Compliance and Safety - Keep accurate food safety logs, adhere to company policies, and address any policy violations promptly.
• Collaboration - Work with the Store Director, Bakery Director, and other department managers, and bakery team associates to exceed guest expectations and ensure smooth operations.
• Administrative Duties - Manage timekeeping accuracy, communicate with HR regarding scheduling issues, and ensure regular attendance in compliance with the work schedule.
• Teamwork - Perform other duties as needed to support the team.

Qualifications

• High School Education or equivalent combination of education and experience.
• Leadership Skills - Ability to motivate and lead a team of bakers and pastry specialists, with strong oral and written communication skills.
• Technical Proficiency - Knowledge of technology and computer use, with a thorough understanding of the food service industry and retail bakery operations.
• Guest Focus - Ability to deal tactfully and effectively with guests and all personnel.
• Safety Knowledge - Comprehensive understanding of safety requirements and company policies, with the ability to recognize and address safety hazards.
• Willingness to Obtain Certification - Must have WI Certified Food Manager License (Company will cover certification cost if needed).

Benefits

• Associate Discount - Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay - Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Vision & Dental Insurance - Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Total Well-being Support - Associates receive support for their total well-being, including 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches.
• Retirement Savings - Offered a 401(k), with an annual discretionary match to help associates reach their savings goals.

Pay

The Bakery Assistant Manager is paid hourly, with a $1 premium per hour on Sundays and select holidays.

Schedule

The Bakery Assistant Manager is a full-time position. The work schedule includes mornings, afternoons, evenings, weekends, and holidays.