Baggage Handler

Pay

$14.00 per hour. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Schedule

Full‑Time. Holidays and weekends are required.

About the role

The Baggage Handler assists airline passengers with proper handling, processing, and transportation of their luggage. This includes meeting all arrivals as scheduled, assisting passengers at baggage claim, loading and unloading luggage, transporting oversized or unusually shaped items (skis, dog kennels, strollers), ensuring luggage is placed safely on the baggage handling system, and adhering to all airport and government policies and regulations. Effective communication with passengers, co‑workers, shift coordinators, managers, and security personnel is essential. This is a good entry‑level opportunity for someone just entering or returning to the workforce with limited experience and education.

Responsibilities

• Loading, unloading, carrying, or otherwise transporting passenger luggage to and from specified areas
• Assisting in proper handling of oversized, unusually shaped luggage including skis, dog kennels, and strollers
• Ensuring passenger luggage is placed safely on the baggage handling system
• Adhering to all airport and government policies and regulations
• Communicating effectively with passengers, co‑workers, shift coordinators, managers, and security personnel
• Determining flight departure times and connecting carriers based on customer tickets
• Screening all passengers transferring between airlines prior to placing baggage on the return belts
• Ensuring baggage tags are correct
• Directing and assisting passengers with short‑checked bags
• Handling misplaced or lost baggage claims and providing reports to carriers
• Evaluating customers' needs concerning airline locations
• Complying with all client and/or site security requirements and processes
• Coordinating assignments with dispatchers and gate agents, if necessary
• Completing thorough Incident Reports

Qualifications

• Must be 18 years of age or older
• No high school diploma, GED, or college degree required
• No experience required; on‑the‑job training provided
• Preferred: One (1) year of customer service experience
• Military Occupational Specialty Codes: 88H, 88M, LS, 0431, 2T2X1 (veterans and candidates with military experience encouraged to apply)

About the company

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.