Badging & Front Desk Coordinator

About the role

Sun Country Airlines is an agile, resilient airline with a strong commitment to its community. Based in Minnesota, it offers a range of services including scheduled flights, charters, and cargo operations.

Responsibilities

• Greets, verifies, and registers visitors and connects them with intended employees or departments.
• Responds to visitor inquiries and requests in a timely, friendly, and efficient manner.
• Observes and reports repairs needed on the entrance area.
• Reports lost and found articles promptly and accurately.
• Informs management of any issues or suspicious situations.
• Maintains strict building access control.
• Supports onboarding and orienting new hires for Sun Country Airlines.
• Coordinates pre-employment background checks and facilitates new-hire onboarding.
• Coordinates and administers pre-employment fingerprint-based criminal history background checks.
• Assists with the coordination and facilitation of the administration of all Sun Country security policies.
• Attends and completes authorized signer training for MAC (Metropolitan Airport Commission).

Qualifications

• High School Degree or equivalent, or airline experience and other training certificates.
• Demonstrated ability to meet deadlines and prioritize multiple conflicting priorities.
• Strong communication/interpersonal skills; able to build cross-functional relationships and provide excellent client service.
• Organized, project management, multitasking, and problem-solving skills.
• Comfortable in a fast-paced, rapidly changing environment, with the ability to flex into responsibilities outside of role to support business growth.
• Collaborative team player.
• Demonstrated initiative; able to function independently with minimal supervision but seek supportive coaching where needed.
• Good judgment and discretion; maintains a high level of confidentiality.
• Proficient in Microsoft Office suite, particularly Microsoft Outlook and Excel.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and in a team environment.
• Knowledge of TSA regulations and Sun Country policies.
• Ability to interpret and administer ID Media policy.
• Experience with badging and front desk operations.

Benefits

• Comprehensive benefit package including dental and vision PPO and high-deductible health plans.
• Health savings account and Flexible Spending Account.
• Starting day one free standby and discounted travel privileges for employees, family, & friends.
• 401(k) match.
• Paid Time Off, paid holidays, life and AD&D insurance, employee assistance program, fitness incentive, and stop smoking support.

Pay

$20 - 22/hr.

Schedule

Full-Time, Non-Exempt.

Location

On-Site - Minneapolis, MN.

Supervisory Responsibility

None.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Additional Notes

Must be able to obtain a MSP SIDA badge.