Backwaiter

About the role

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance. The Steakhouse Back Waiter is responsible for clearing and re-setting tables, stocking side stations, and assisting with the service of food to guests.

Responsibilities

• Completes all side-work as directed by supervisor
• Keeps service stations stocked with needed supplies, including clean linen, silverware, china, glassware, ice, and condiments
• Keeps work area neat, clean and free of safety hazards
• Greets guests in a friendly and professional manner
• Provides proper and effective water service to all guests
• Pre-busses all tables, taking all used dishes to the dish room
• Effectively utilizes a 27” oval tray in the service of food or the clearing of tables
• Replaces silverware, linen, and other service items as needed by guests
• Clears all tables after guests leave; resets tables
• Assists food servers as needed, using specified serving procedures to ensure food items are delivered to guests in a timely manner
• Gets approval for and submits stock requisitions
• Ensures stock areas, service stations, and corridors are kept in a clean and orderly fashion
• Sweeps and/or mops floors and prepares dirty linens and trash for pick up by EVS Department
• Notifies management of any malfunctioning equipment
• Assumes special projects as needed at the direction of the immediate supervisor
• Other duties & responsibilities as assigned

Requirements

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be nineteen (19) years of age or older
• Must be able to lift and carry forty (40) pounds
• Must be able to respond to visual and audible cues
• Must be able to work independently and as part of a team
• Must successfully pass job interview, including a guest service audition
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Ability to adequately and successfully perform all aspects of this position
• Must possess a high level of maturity, dependability, and punctuality
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Must successfully complete Responsible Vendor Alcoholic Beverage Service and BASSET training
• Must successfully complete Serve Safe Sanitation training
• Willing to work odd and irregular hours
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Pay

Pay range: $15.00 - $20.63 (The base pay will depend on factors such as experience level and skillset.)

Benefits

• Voluntary full-time benefit offerings include group medical, dental, vision, and life insurance
• Access to a flexible spending account (FSA) option
• Employee Assistant Program (EAP)
• Paid time off
• 401K with matching
• Shift differential
• Discretionary quarterly bonuses