Backwaiter

Duties and Responsibilities

• Completes all side-work as directed by supervisor
• Keeps service stations stocked with needed supplies, including clean linen, silverware, china, glassware, ice, and condiments
• Keeps work area neat, clean and free of safety hazards
• Greets guests in a friendly and professional manner
• Provides proper and effective water service to all guests
• Pre-busses all tables, taking all used dishes to the dish room
• Replaces silverware, linen, and other service items as needed by guests
• Clears all tables after guests leave; Resets tables
• Assists food servers as needed, using specified serving procedures to ensure food items are delivered to guests in a timely manner
• Gets approval for and submits stock requisitions
• Ensures stock areas and service stations and corridors are kept in a clean and orderly fashion
• Sweeps and/or mops floors and prepares dirty linens and trash for pick up by EVS Department
• Notifies management of any malfunctioning equipment
• Assumes special projects as needed at the direction of the immediate supervisor

Job Requirements

• A high school diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be nineteen (19) years of age or older
• Must be able to lift and carry forty (40) pounds
• Must be able to respond to visual and audible cues
• Must be able to work independently and as part of a team
• Must successfully pass job interview, including a guest service audition
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Must possess a high level of maturity, dependability, and punctuality
• Must demonstrate ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Must successfully complete Responsible Vendor Alcoholic Beverage Service, and TIPS training
• Must successfully complete Serve Safe Sanitation training
• Must be willing to work odd and irregular hours
• Must be willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment