Backhaul Logistics

Job Responsibilities

• Utilize dynamic routing program to efficiently route outbound product.
• Respond promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies.
• Monitor drivers’ hours to prevent DOT violations.
• Adjust delivery and backhaul assignments to accommodate breakdowns, late trucks and other changes.
• Timely and regular attendance is required.
• Must be able to interact courteously and tactfully with managers, co-workers, customers and/or vendors in a way that positively affects productivity and morale.
• Generating Revenue via Backhauls:
• Dispatching Trucks
• Must work in a safe and effective manner
• Incidents must be reported promptly to direct supervisor.
• Contact customers and vendors regarding appointments, times changes and updates.
• Maintain dispatch and backhaul files.
• Maintain current phones numbers in TMW file maintenance.

Experience and Qualifications

• A high school diploma or GED.
• College coursework, continuing technical education or comparable business experience preferred.
• Dispatch experience
• Backhaul experience
• Basic transportation knowledge
• Must be able to interact courteously and tactfully with managers, co-workers, customers and/or vendors to the point that productivity and morale are positively affected.
• Ability to remain calm and focused while prioritizing requests from multiple sources.
• Accuracy and attention to detail.
• Able to work in a fast paced, change-oriented environment.
• Proficient in computer usage to include email, word processing, spreadsheets.
• Knowledge of computer software and applications.
• Able to accommodate flexible schedules to meet the needs of the customer to include overtime, nights, weekends and holidays as required.
• Able to utilize equipment for the job (such as computers, cell phone, copiers, scanners, printers, etc).
• Able to relocate.
• Able to travel (minimal, less than 10%).

Environmental Job Conditions

• Must be able to lift up to 25 lbs occasionally.
• Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment.
• Occasional need to go in the freezer and withstand freezer conditions.
• Must be able to withstand loud noise.
• Frequent to continual usage of keyboard and monitor.