Back Waiter - Fine Dining

About the role

To provide the guest with effective, efficient, friendly service to ensure their return visit.

Responsibilities

• Sincerely greets each Guest at his/her table.
• Makes eye contact with each table.
• Knows the script and hours/days of operation.
• Completes pre, running, and post shift side work requirements.
• Able to communicate clearly with the guests.
• Provides initial and ongoing beverage service for the guest.
• Continuously maintains a neat, clean, organized, safe, and comfortable environment for our Guests and employees.
• Adheres to all department requirements, including proper food safety protocols.
• Practices required sanitation procedures.
• Responsible for maintaining required levels of supplies in the dining room.
• Responsible for clearing, cleaning and resetting of tables.
• Genuinely thanks the Guest.
• Adheres to all internal controls, policies and procedures.
• Supports the company culture expectation on delivering 4 diamond service.
• Adherence to all departmental and company policies, including but not limited to the attendance and appearance policy and the code of conduct.

Requirements

• Minimum six months bussing experience is preferred.
• Must be flexible to work any day of the week and any shift.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must possess excellent customer relations and communication skills.
• Must be 18 years of age.
• Must be able to repeatedly lift 40 lbs to chest.
• Must be able to speak and understand English.