Back Office Medical Assistants

About the role

Rooming and Triage patients
Preparation of Clinic
Respond to Patient Portal Requests
Scheduling new and return appointments
Obtain Prior Authorizations for Procedures
Schedule Procedures, Inform Patients of Test and Schedule follow ups
FMLA and Disability forms
Home Health Referrals
Discharging Patients
Enter Encounter Forms
Respond to Patient Portal Requests
Scanning, Indexing, Mail and Faxing

Responsibilities

• Rooming and Triage patients
• Preparation of Clinic
• Respond to Patient Portal Requests
• Scheduling new and return appointments
• Obtain Prior Authorizations for Procedures
• Schedule Procedures, Inform Patients of Test and Schedule follow ups
• FMLA and Disability forms
• Home Health Referrals
• Discharging Patients
• Enter Encounter Forms
• Respond to Patient Portal Requests
• Scanning, Indexing, Mail and Faxing

Qualifications and Experience Requirements

• Medical Experience minimum of 1 year
• Highly organized with ability to multi-task
• Knowledge of CPT, ICD9/10 Codes
• Courteous and efficient telephone etiquette
• Bilingual preferred

Education Requirements

• High School Diploma or equivalent
• Medical Assistant Certified preferred