Back Office Coordinator

Job Description

Your Job: The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians.

Job Requirements

• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Job Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Aid the Office Manager in developing and implementing clinical policies and procedures.
• Advise the Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitor education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Aids in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Assists in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFF and maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.
• Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.
• Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Benefits

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027Glassdoor’s Best Places to Work 2025 & 2026Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026TIME’s Best Companies for Future Leaders 2025 & 2026Newsweek’s America’s Greatest Workplaces 2025Fortune Best Workplaces in Health Care 2025Military Friendly Gold Employer 2025Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025Newsweek’s Americas Greatest Workplaces 2025