Back Office Coordinator

Job Description

Your Job: The Back Office Coordinator will assist the Office Manager with Operation and Management job duties and responsibilities for facilities with 5 or more Physicians.

Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Aid the Office Manager in developing and implementing clinical policies and procedures.
• Advise the Office Manager of problems and concerns in the facility and participate in problem solving.
• Advises and delegates duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Aids in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Completes projects assigned by Office Manager in a timely and effective manner.
• Assists in interviewing applicants and providing information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFF, and maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.
• Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.
• Supports the clinic efficiency and cohesion.

Requirements

• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Qualifications

Preference will be given to candidates who have:

• Experience in a healthcare setting.
• Knowledge of medical terminology and procedures.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.

Skills

• Strong communication skills.
• Attention to detail.
• Problem-solving abilities.
• Organizational and time management skills.

Benefits

The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026
• Glassdoor’s Best-Led Companies 2025
• Fortune’s Best Workplaces in Health Care 2025
• Great Place to Work Certified 2026-2026
• Glassdoor’s Best Places to Work 2025
• TIME’s Best Companies for Future Leaders 2025
• Military Friendly – Gold Employer 2025
• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025
• Becker’s Healthcare Top Places to Work in Healthcare 2025
• Newsweek’s Greatest Workplaces 2025

Pay

Competitive salary.

Schedule

40 hours per week, Monday through Friday.