Back office Coordinator

Schedule

Hours: 8:00 AM to 4:30 PM, Monday through Friday

About the role

The Back Office Coordinator will assist the Office Manager with operation and management job duties and responsibilities for facilities with 5 or more physicians.

Requirements

• Strong communication skills with consistent incorporation of judgement and discretion.
• Minimum of 2 years in a back office within a medical setting or two years of nursing experience.

Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitor education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assist with problems in diagnostic and procedural coding.
• Attend meetings and perform other duties as assigned by the Office Manager.
• Assist in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participate in interviewing applicants and provide information to Office Manager for hiring decisions and employee performance evaluations.
• Train MAs and others, serve as a resource to other clinical staff, and maintain training and orientation material for MAs and others.
• Participate in continuing education and other appropriate activities to maintain professional competence.
• Perform lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.
• Work with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation.
• Support clinic efficiency and cohesion.
• Follow established policies and procedures.

Benefits

Methodist Medical Group is the North Texas physician organization affiliated