Back Office

Essential Functions/Duties

• Review, create and/or modify product SKU information as needed.
• Make price changes to existing merchandise based on mark-downs or other price related adjustment activities.
• Create and install in-store signs and flyers for all merchandise.
• Investigate inventory counts in the store and adjust computer data as needed. Generate the price override report, review reasons for the overrides; communicate any discrepancies to the manager.
• Review merchandise that has misplaced price or SKU tags; correct when necessary.
• Aid in training new cashiers.
• Assist with inventory pre-counting and in mapping out pre-count areas for inventory.
• Track and manage the merchandise used for in-store purposes (trash bags, light bulbs, etc.).
• Check SKU’s as necessary for yard and sales floor. Give price and quantity, by SKU, UPC or description.
• Maintain office supply room including ordering office supplies when needed.
• Cashier as necessary.
• Answer phones, direct phone traffic and take messages as necessary.
• Count the money in each till and do a daily deposit, order change from the bank.
• Reconcile credit cards, gift cards, file.
• Enter all sales information and complete the daily audit.

Requirements

• At least 2 years experience and a proven work history in retail support environment.
• Ability to multi-task, strong computer skills, ability to answer and direct phone traffic, good organizational skills, use of standard office equipment (copy, fax, etc…), good customer service skills, and be able to handle time sensitive tasks.
• High School diploma, GED or equivalent experience.